Refund Policy

Refund & Cancellation Policy – VSS Matrimonial Services

Last Updated: 08 December 2025

Membership once purchased is NOT refundable.

Refunds are only considered in the following rare cases:

  • Duplicate payment

  • Technical issue where services were not activated

  • Payment failure but amount deducted

Refund will be processed within 7–14 working days after verification.

No Refund For:

  • User dissatisfaction

  • Wrong selection of membership

  • Fake profiles created by the user

  • Account termination due to policy violation

  • Partially used services

Cancellation

You may cancel your account anytime from the profile settings.